Table of Contents:
Home Set-up and Interior Decorating
OHM can provide home setup and interior decorating to prepare the home
for photographs and guests. Home Set up and interior decorating consists
of determining and selecting with the client’s input and approval decorative
items and elements to create and transform the home into a unique
vacation rental.
Concierge Services
OHM is your “on-site” host for your guests. This service provides direct
contact to an OHM representative. The OHM representative will direct your
guest in questions of area amenities, local hot spots, transportation and
much more! Along with our hospitality edge, this service provides the
critical management and operation for your short-term rental, being present
when needed and home health oversight. OHM will be an extension of the
client.
Cleaning and Reset Services
Your vacation home will be a highly competitive choice for travelers as
OHM ensures 5-star cleaning and readiness for your guests. At Onboard
Home Management, our clients and guests can rest assure that the home
is spotless and guest ready for their arrival.
Handyman Services
We offer the talent to solve the smaller problems that can quickly become
bigger problems and avoid bad reviews! A clogged drain, chirping fire
alarm, install keyless entry or any small job that can affect the quality of
your guest’s stay.
Décor and Design Services Overview
(Flat Rate Fee based on square footage of home)
Our décor services for vacation rentals are to designed to enhance the appeal, functionality and comfort of your property, ensuring it stands out in the competitive short-term rental market:
Guest-Centric Design
We create spaces that are not only visually appealing, but also practical and comfortable for guests.
OHM Setup
We handle everything from furniture selection to stocking the essentials (kitchenware, linens and more) making sure your home is guest ready. Whether your launching a new rental or refreshing an existing one, we ensure the space is fully functional and beautifully designed.
Optimized Space Layout
We maximize the use of space by arranging furniture and décor in a way that enhances flow and utility. This is especially important for vacation rentals where efficient use of space can significantly improve guest experience.
High Durability Furnishings
We select stylish durable furniture and décor that can withstand frequent use. Our choices are designed to balance aesthetics with practicality, ensuring that your property stays in excellent condition despite high guest turnover.
Professional Photography-Ready Styling
We style your home to look its best for professional photographs ensuring it captures attention on booking platforms like Airbnb, Evolve, VRBO etc.. Beautiful, well-styled images can significantly boost booking rates.
Local and Themed Inspired Design
We incorporate local influences or vacation themes into the décor, enhancing the guest experience.
Seasonal Updates Available
We offer seasonal décor to keep your space current and appealing for different times of the year. Ask us about our pumpkin porch décor packages, or our cozy winter packages. We can add décor for any holiday upon request.
Cleaning Services Overview
(Flat Rate Fee based on square footage of home)
Prices are approximate, for ongoing clients, discounts provided for packages including Concierge Service -for a customized bid, please contact us.
Regular Clean Reset
Scheduled after each guest, we check for damage, provide professionally washed linens and towels, reset beds, clean all rooms, disinfect surfaces, clean bathrooms from top to bottom, clean kitchen and appliances, mop and vacuum floors, and restock supplies to ensure guest satisfaction.
Same Day Clean Reset (Guests leave and arrive the same day)
This is the same service as the Regular Reset, but ensures your home is ready in the very narrow window when one guest checks out and another guest checks in on the same day These cleans are a priority over any other clean.
Deep Clean Reset
Scheduled like a Regular or Same Day Clean, our Deep Clean includes all services plus those out of the way items, like baseboards, fan blades and windows, and under refrigerators or stoves. We encourage this clean annually, for long term stays or prior to your vacation rental’s first guest. It is only scheduled upon your approval.
Concierge Service Overview
(This service is a monthly subscription that takes the worry out of coordinating guests needs and peace of mind for the home owner.)
With a seamless, high-end experience by handling a wide range of personalized services and requests. Our concierge service ensures that vacation homeowners and guests enjoy and luxurious, stress-free experience with every detail handled with care. From personalized touches to essential support, we go above and beyond to create memorable, hassle-free stays.
Onsite Guest Services and Concierge
We are the point of contact for your guests. We ensure guests feel welcome from the moment they book a reservation until they check out of the home. We are available to assist with recommendations and amenities available for the guest and answer any and all questions they may have throughout their stay.
Special Occasions
For guests celebrating special occasions like birthdays, anniversaries etc., we offer decorating for their special day. We coordinate with the guest for their requests.
Inventory Management
Our cleaning and management team will check inventory levels for essential items such as toiletries, kitchen supplies and linens during each cleaning reset. We will notify you when items need restocking to order items, or we are available to purchase the items and invoice the client.
Attend to Small Tasks during a Guest’s Stay
If your home is in need of a repair or maintenance, we will assist in finding a reputable service provider, coordinate and attend the appointment.
Airbnb Listing Creation and Ongoing Management of Listing
We will build your Airbnb listing, import photos, add captions, create and monitor nightly pricing, add amenities, add a guidebook and attend to all guest communications via the Airbnb chat.
Engage in Home Visits
We will check on the home during any periods of inactivity. During any natural disasters that may affect the area, we prepare the home by bringing in outdoor furniture and making sure that the home will not have any outdoor items that may cause damage by the wind or water. Once it is safe to return, we will put items back in their place and check on the home’s health and report and photograph any damage to our clients.
Create Guest Sheet
We create a guest sheet with all the pertinent information that guests may need regarding the home, WIFI, trash days, contact information, local favorite restaurants and attractions which is laminated and placed in a nice stand for display.
Before and After
A few of our current renovations and updates!